Terms & Conditions

Effective: July 27, 2026 · Version 2026-07-27

These Terms & Conditions (“Terms”) are a binding agreement between you and HyenaPack LLC (“MyListResort”, “we”, “us”, or “our”) governing your access to and use of our websites, applications, content, and related services (collectively, the “Service”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. Our Privacy Policy explains how we handle personal information. If you do not agree, do not create an account or use the Service.

1. Eligibility and authority

You must be at least 13 years old and old enough to consent to an online service where you live. The Service is not for children under 13, and they may not create or use an account. If you are under the age of legal majority where you live, your parent or legal guardian must review and agree to these Terms and supervise your use. A parent or guardian may use their own account to manage information about a younger child.

If you use the Service for an organization or another person, you represent that you have authority to bind them. The Service is currently offered for personal and household use, not workplace safety, commercial inventory control, regulated recordkeeping, or emergency operations.

2. Accounts and security

You must provide accurate information, keep it current, protect your credentials, and promptly tell us about suspected unauthorized use. You are responsible for activity under your account except to the extent caused by our breach of an obligation that cannot be disclaimed. Do not share a login; invite each eligible household member through the Service instead.

3. What the Service does

MyListResort provides shared grocery and household lists, item and category organization, freshness and date estimates, reminders, barcode lookups, recipe tools, progress boards, chore and allowance tallies, and home-maintenance checklists. Features may be experimental, incomplete, unavailable, delayed, or changed over time. The Service is a convenience tool; it is not a system of record and is not designed to prevent loss, injury, illness, or property damage.

4. Subscriptions, trials, cancellation, and refunds

The Service includes a Free plan and an optional Household subscription. Direct prices are stated in United States dollars (USD). The pricing page and checkout show the exact price, billing interval, any trial eligibility and duration, first charge date, and renewal terms before you pay. A paid plan is charged and renews at the interval you select unless you cancel. If checkout offers you a trial, the paid plan starts automatically when that trial ends unless you cancel first.

You may cancel a direct subscription at any time through Account, Your plan, which opens our billing portal. Cancellation stops future renewals. Unless applicable law requires otherwise, paid access continues through the current billing period and we do not provide a prorated refund for unused time.

Refund requests are considered case by case. We aim to make genuine billing problems right, including duplicate or incorrect charges, failure to provide paid access, or a paid service that was materially not delivered as described. Request help through our contact page. This policy does not limit rights provided by applicable law. Purchases made through another service are also subject to that service’s terms and procedures.

5. Licence to use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Service for your personal or household use. You may not copy, modify, reverse-engineer, resell, lease, distribute, create derivative works from, or commercially exploit the Service except where applicable law expressly permits it despite this restriction.

6. Your Content and imported material

“Your Content” means list names and items, notes, dates, categories, recipes, maintenance details, chore information, and other material you or someone using your account submits or imports. You retain any ownership you have in Your Content. You grant us and our service providers a worldwide, non-exclusive, royalty-free licence to host, copy, format, transmit, and display Your Content only as reasonably necessary to provide, secure, maintain, and support the Service. This licence ends when the content is permanently deleted from our active systems, subject to reasonable technical, legal, and backup retention.

You represent that you have all permissions needed for Your Content, including content copied or imported from a recipe, website, label, or other source. You are responsible for reviewing imported material for accuracy and respecting copyright, privacy, confidentiality, and other rights. We may reject or remove content that violates these Terms or creates risk for the Service.

7. Shared lists and household members

People you invite may be able to view, copy, add, change, complete, reassign, or delete shared content, depending on their role. Changes can sync to everyone and may not be reversible. A former member may retain information they previously viewed or copied. You choose whom to invite, which role to give them, and whether to transfer ownership. We do not control household members and are not responsible for their acts or omissions.

8. Food, freshness, barcode, and reminder warning

THE SERVICE DOES NOT DETERMINE WHETHER FOOD IS SAFE. FRESHNESS, SHELF-LIFE, STORAGE, DATE, AND “USE SOON” INFORMATION IS GENERAL, ESTIMATED QUALITY GUIDANCE ONLY. IT IS NOT A SAFETY TEST, GUARANTEE, RECALL SERVICE, OR SUBSTITUTE FOR OFFICIAL OR PROFESSIONAL ADVICE.

Actual safety depends on factors the Service cannot observe, including source, contamination, allergens, recalls, temperature, time, packaging, handling, preparation, power loss, and individual health risks. Harmful bacteria may not be detectable by appearance, smell, or taste. Follow package and manufacturer instructions, active recall notices, and government health guidance. If safety is uncertain, do not consume the food.

YOU MAKE ALL STORAGE, PREPARATION, CONSUMPTION, AND DISPOSAL DECISIONS AND ASSUME THE RISKS OF RELYING ON OR FAILING TO RECEIVE THIS INFORMATION, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Dates you enter may be wrong, third-party product and barcode records may be incomplete or stale, and notifications may be late, duplicated, or never arrive. Do not use the Service for infant-formula use-by decisions, allergy protection, medication, clinical diets, or any time-critical health or safety purpose. Read our Food & Safety Notice before using freshness features.

9. Other decision-support limitations

Recipe and nutrition-related content is not medical, dietary, allergy, or nutrition advice. Maintenance schedules are reminders, not inspections, engineering advice, building-code guidance, or a substitute for a qualified professional. Chore and allowance features are organizational tallies only; we do not hold or transfer money, provide financial services, create employment relationships, or verify that work was completed. Never rely on a reminder for emergencies, fire or carbon monoxide safety, medical care, child supervision, legal deadlines, or prevention of property damage.

10. Your responsibility for data and decisions

Keep an independent copy of information you cannot afford to lose. The Service is not a backup, archive, audit trail, or guaranteed record. Data may be changed by shared members, lost through account or device access, removed under these Terms, or unavailable because of errors, outages, legal requirements, or product changes. Any export may omit internal metadata, history, other people’s personal information, and data not included in the export format.

11. Acceptable use

You may not, and may not help anyone else to:

use the Service to break the law or infringe others’ rights;
access or disclose data, accounts, or systems without authorization;
probe, scan, overload, or disrupt the Service or its infrastructure;
scrape, harvest, resell, train on, or misuse the Service or non-public data;
upload malware or abusive, harassing, deceptive, infringing, or unlawful content;
impersonate anyone or misrepresent affiliation or authority;
circumvent access, subscription, usage, or security limits; or
use the Service to develop or benchmark a competing commercial product without our written permission.

12. Third-party services, links, and data

The Service depends on and may link to third-party products, networks, browsers, websites, payment services, and datasets. We do not control them and do not endorse, verify, or guarantee their accuracy, safety, legality, availability, security, or practices. Your dealings with a third party are between you and that party and may be governed by separate terms.

Barcode results may come from USDA FoodData Central, Open Food Facts, and UPCitemdb. These records may be user-contributed, incomplete, mislabeled, outdated, or matched to the wrong product. Freshness guidance is based in part on U.S. Department of Agriculture FoodKeeper material and remains general guidance. Recipe imports depend on third-party pages you select. See our third-party notices for applicable software and data notices.

13. Intellectual property

The Service, excluding Your Content, third-party materials, and public-domain or other public-source materials and datasets, including its software, original compilations, design, text, and branding, is owned by HyenaPack LLC or its licensors and is protected by applicable laws. Third-party and public-source materials remain subject to their source terms, licences, and any applicable rights. We do not claim ownership of them merely because the Service incorporates, transforms, or displays them. These Terms do not grant you rights to our trademarks or other proprietary material except the limited licence in Section 5.

14. Feedback

If you send us ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use and commercialize them without restriction, attribution, or compensation to you.

15. Copyright complaints

If you believe content on the Service infringes your copyright, contact us through the contact page with enough detail to identify the copyrighted work, the allegedly infringing material and its location, your contact information, and the basis for your claim. We may remove content and suspend repeat infringers. This contact process is not a representation that we have designated an agent under any particular safe-harbor law.

16. Changes, suspension, and availability

We may add, change, limit, suspend, or discontinue any part of the Service, including free or paid features, when reasonably necessary for business, legal, security, or technical reasons. We do not promise any feature, integration, price, storage format, or third-party source will remain available. If we discontinue a prepaid paid Service before the end of its term, we will provide any refund required by applicable law.

17. Deactivation, suspension, and termination

You may stop using the Service at any time. The in-app “Deactivate account” flow removes you from shared lists, deletes or transfers certain lists, scrubs your display name, and signs you out, but retains your authentication account and email so signing in can reactivate the account. To request permanent deletion, use our privacy contact form. Our Privacy Policy explains what may remain. Deactivation does not cancel a subscription, shorten a paid-through period, or create a refund. Cancel future renewal through the billing portal first.

We may limit, suspend, or terminate access, remove content, or take protective measures if you violate these Terms, create risk or liability, fail to pay, misuse the Service, or if reasonably required by law, security, or operations. Where practicable, we will provide notice. Sections that by their nature should survive do survive, including Sections 6, 8–10, 12–15, and 18–25.

18. Warranty disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT, ESTIMATES, REMINDERS, RESULTS, AND THIRD-PARTY MATERIAL ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. HYENAPACK LLC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be safe, accurate, current, complete, secure, uninterrupted, error-free, compatible with any device, or free of harmful code; that data will be preserved or recoverable; that defects will be corrected; or that any notification, sync, barcode result, imported recipe, date, or estimate will arrive or produce a particular result.

19. Limitation of liability and release

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HYENAPACK LLC, ITS AFFILIATES, AND EACH OF THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS (THE “RELEASED PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, RELIANCE, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA; SUBSTITUTE SERVICES; FOOD LOSS OR SPOILAGE; MISSED, LATE, OR INCORRECT REMINDERS; MEMBER ACTIONS; OR PERSONAL INJURY, ILLNESS, PROPERTY DAMAGE, OR OTHER LOSS ARISING FROM A DECISION MADE USING THE SERVICE.

THESE EXCLUSIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, INCLUDING CONTRACT, WARRANTY, TORT (INCLUDING ORDINARY NEGLIGENCE), STRICT LIABILITY, STATUTE, OR OTHERWISE, EVEN IF A RELEASED PARTY WAS ADVISED THAT THE LOSS WAS POSSIBLE, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE RELEASED PARTIES’ TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID DIRECTLY TO US FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US$50.

The limitations in Sections 18 and 19 are an essential basis of the bargain and allocation of risk between you and us. They do not exclude liability, warranties, or remedies that applicable law does not permit us to exclude or limit, including liability for fraud, willful misconduct, gross negligence, or death or personal injury where and to the extent such a limitation is prohibited. In those places, our liability is limited to the maximum extent the law permits.

20. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold the Released Parties harmless from third-party claims, damages, liabilities, judgments, and reasonable legal fees arising from Your Content, your unlawful or unauthorized use of the Service, your material violation of these Terms, or your infringement of another person’s rights. This does not require you to indemnify a Released Party for its own fraud, willful misconduct, or other conduct that applicable law does not permit to be indemnified.

21. Informal dispute resolution

Before filing a claim, please send a description of the dispute and requested resolution through our contact page and give us 30 days to try to resolve it informally. Either party may still seek urgent injunctive relief or bring an eligible small-claims case. This section does not impose arbitration or waive any right that applicable law makes non-waivable.

22. Governing law and courts

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-laws principles. Subject to any mandatory consumer right to sue elsewhere, you and HyenaPack LLC consent to the personal jurisdiction of the state and federal courts with lawful jurisdiction in Texas. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

23. Changes to these Terms

We may update these Terms to reflect product, legal, or operational changes. We will post the revised Terms and update the effective date. For material changes, we will provide reasonable additional notice and, when appropriate, ask you to accept the new version. Changes apply prospectively from their stated effective date. If you do not agree, you must stop using the Service and cancel any renewal.

24. Electronic communications

You agree that we may provide agreements, notices, receipts, and other communications electronically through the Service or the email address associated with your account. You may withdraw consent to non-essential marketing messages where offered, but we may still send service, security, billing, and legal notices.

25. General

These Terms, together with any additional terms we present for a feature or purchase, are the entire agreement between you and us regarding the Service. The Privacy Policy is a notice and does not create contractual rights beyond applicable law. If a provision is invalid or unenforceable, it will be enforced to the maximum extent permitted and the rest remains effective. Our failure to enforce a provision is not a waiver. Headings are for convenience. “Including” means “including without limitation.” You may not assign these Terms without our consent; we may assign them with a merger, reorganization, financing, acquisition, sale of assets, or by operation of law. Neither party is responsible for delay or failure caused by events beyond its reasonable control, except payment obligations.

26. Contact

Questions, legal notices, or account requests may be sent through the contact page or email support@mylistresort.com. Operator: HyenaPack LLC, Texas, United States.